Payment Arrangements

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Requesting Payment Arrangements

Avoid gas service shut-offs, which can lead to reconnection fees. If you need help paying your bill you can

• Request a one month payment extension using My Account (My Account registration required).
• See if you are eligible to spread the balance over three months, but you will also need to pay current charges as they become due. If you are interested in this option, please call us at 1-800-427-2200.

How to Use My Account for a One Month Payment Extension

1. Log into My Account.
2. From the My Account home page, click Assistance Programs.
3. Click Payment Arrangements.

Haven't signed up yet for My Account?

My Account allows you to view and pay your bill online, schedule service orders, request payment arrangements and more. You will need your most recent gas bill to register.

• Register
• Learn More

If you are unable to use My Account, please call us at 1-800-427-2200.

Other Available Assistance

Need help paying your bill? We offer many programs and services that may help, including --

• Discounts
• Assistance for those with certain medical conditions
• One time assistance with your winter bill
• Friendly Bill Reminder
• And More

Information from the State of California: Need Help With Your Mortgage?

The State of California offers resources and tips.

Visit the State of California's Web site on mortgage assistance.