All residential and business customers will get an advanced meter. In fact, Southern California Gas Company (SoCalGas®) will upgrade nearly six million gas
meters with a communication device, installing them across our 20,000 square mile service territory. Installation will start in late 2012 and run through 2017.
What does installation of the advanced meter involve?
A SoCalGas employee will attach a communication device to the existing meter. In most cases, there will not be an interruption in your natural gas service and
the installation will only take a few minutes to complete. In some instances, we may need to replace the meter.
How often does the meter transmit information back to SoCalGas and does it emit a radio frequency (RF)?
The advanced meter transmits a
signal for a fraction of a second per
day (less than two minutes total per
year) and the RF energy emitted
is significantly less than many
other devices we use every day like
cell phones, laptop computers and
microwave ovens.
We maintain the confidentiality
of our customers’ information
in accordance with appropriate
privacy policies. Advanced meters
do not transmit any personally
identifiable information, and all
transmissions of usage information
are encrypted for added security.
If you have additional questions
please visit us at socalgas.com
(search “ADVANCED”) or call
our Advanced Meter Customer
Information Center at 1-877-268-6211.
