Identifying Company Employees

Tips on Recognizing Employees of The Gas Company

Don't Open the Door Unless You're Sure!

Meter Readers. Service Technicians. Bill Collectors. Energy-Efficiency Auditors. These are just a few of the gas company employees who regularly visit your neighborhood. Unfortunately, because our employees are a trusted and common sight in many Southern California areas, criminals may sometimes pose as gas company workers in order to enter your home.

Here are some tips to help you recognize gas company employees:

• Does the person have identification?

  Tip: Every gas company employee on company business is required to carry a photo ID badge.

• Does the worker have on a gas company uniform with our company logo?

Tip: While most gas company workers wear uniforms, some do not. Always ask for identification before allowing someone into your home.

• Have I or someone else in my home made an appointment for service from The Gas Company?

Tip: Most of the time a gas company person visits in response to a service request. If no one in your household scheduled an appointment, call The Gas Company at 1-800-427-2200 before allowing the employee into your home.

• Do gas company employees ever stop by without an appointment?

Tip: Yes. But whether they are a meter reader, collector, inspector or gas service technician our employees always carry identification.

Still not sure?
Don’t open the door! Call The Gas Company at 1-800-427-2200. Our representatives are available 24 hours a day, 7 days a week to assist you.