Important New Fumigation Regulations

Safety Home Page| Contractor

As part of our commitment to provide safe and reliable service, The Gas Company will shut off service prior to the fumigation of your home or business, as well as restore your gas service afterward. 

Under the regulations of the California Public Utilities Commission (CPUC), General Order 112-E, only The Gas Company or its certified contractors are authorized to operate the gas service shut-off valve.

Fumigation contractors are not authorized to perform these services. We will provide all service closure and restoration services at no cost to you.

• Gas service closure and restoration orders can be scheduled by contacting The Gas Company at 1-800-427-2200.
• You or your fumigation contractor must call two (2) business days prior to the service closure. Your fumigation contractor will provide the information you will need when scheduling your service order. Make sure to inform the Customer Service Representative that the gas service closure is for a tented fumigation job.
• You must schedule service restoration with The Gas Company - advance notice of one business day is required. We will attempt to set up an appointment with a four-hour time frame (to be determined by the current schedule availability).
• Service cannot be restored on the same day the tent is removed. Service restoration orders are scheduled no sooner than the next day after the tent has been removed.
• You must provide The Gas Company with certification from your fumigation contractor that it is safe to re-enter the building. This is called a “Certification for Re-Entry."

The Gas Company will inspect and adjust all appliances for safety and efficiency as part of the restore service.

January 20, 2009