SoCalGas - Beware of Utility Imposters
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Beware of Utility Imposters

Tips to Avoid Becoming a Victim of Utility Imposters

  • Southern California Gas Co. (SoCalGas) encourages customers to be vigilant and question anyone who presents themselves as a representative of the utility.
  • SoCalGas workers who perform in-home appliance services, work on gas meters or work on gas pipeline wear uniforms. However, some other employees do not. Always ask for identification before allowing someone inside the home.
  • The majority of our authorized SoCalGas employees will always be in uniform with our company logo, carry an official employee badge, and most of the time drive a company car.
  • Most of the time a SoCalGas employee visits in response to a service request. If no one scheduled an appointment, call SoCalGas before allowing anyone inside the home.
  • To verify the authenticity of anyone claiming to be a representative of SoCalGas, customers are encouraged to ask for proper identification or call headquarters at 1-800-427-2200 (or 1-800-342-4545 in Spanish) during normal business hours. SoCalGas customer service representatives are available 24 hours a day, seven days a week. Visit our Safety section for more information on staying safe.

Report Any Pipe Damage

Evacuate the area and from a safe location, call SoCalGas at


to report any pipeline damage. No damage is too small to report.