Why was I chosen for this program?
How many reports will I receive?
What if I’d rather not receive them?
What do you need to do after receiving this report?
Who do you compare my home to in the “Your Home vs. Your Neighbors” chart?
We compare your natural gas usage for last year’s five (5) coldest days to the usage of others in your area with similar usage levels that experienced similar weather. For your first two monthly reports, the comparison is the previous winter (November 2017 through February 2018). For the following monthly reports, the comparison is for the two months prior.
Households experiencing similar weather
These are homes in one of six SoCalGas-defined climate zones: High Mountain, High Desert, Low Desert, Coastal, Valley and Inland Valley. Each zone has distinct weather conditions that we’ve defined to help forecast natural gas supply needs for our service territory.
Households with similar usage levels
These homes in your area have average or greater than average natural gas usage.
This bar on the graph shows the average daily usage on the five (5) coldest days during the comparison period for homes in your area experiencing similar weather.
This bar shows the average daily usage for the 20% of homes in your area that have the lowest average daily usage for the five (5) coldest days during the comparison period.
How do you know if I’m a renter or a home owner?
Third party data was used to determine if you are a renter or a home owner. This data came from public tax, assessors records and modeled data.
How is my usage calculated in the “Normal Day vs. Cold Day” chart calculated?
Is my information confidential?
What if I have some comments and suggestions? Who can I contact?
Please send all comments and suggestions to: