How Do I Discontinue Access To My Residential Or Business Account(S) Online?

To withdraw from accessing your account(s) online, discontinue receiving bill ready email notification(s), and discontinue paying bills online, you must remove or unlink all of your bill accounts within My Account or Business My Account.

In My Account, go to "Manage My Account" and then select "Add or Remove Account". On the page, you can remove bill accounts.

In Business My Account, go to "Manage My Account" and then select "Link/Unlink Accounts". On the page, you can unlink bill accounts.

Once all bill accounts have been removed or unlinked, they can no longer be accessed online, no bill ready notification will be sent, and no online bill payments can be made through My Account or Business My Account.