Your natural gas meter is designed and tested to work safely in various climate conditions. SoCalGas performs routine inspections on natural gas meters for our customers. However, there are times when external conditions or extreme weather can impact the operation or integrity of your meter. Here are some safety tips for keeping your natural gas meter safe.

 

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Recognize a Natural Gas Leak

Be aware of signs you may see, hear or smell when there is a leak.

 

[1] Some persons may not be able to smell the odor because they have a diminished sense of smell, olfactory fatigue (normal, temporary inability to distinguish an odor after prolonged exposure to it), a temporary loss of smell due to COVID-19 or another physical condition, or because the odor is being masked or hidden by other odors that are present. In addition, certain pipeline and soil conditions can cause odor fade (the loss of odorant so that it is not detectable by smell).

What to Do if You Suspect a Natural Gas Leak

If you smell a natural gas odor, hear the hissing sound of gas escaping or see other signs of a leak:

  • Immediately evacuate the area, and from a safe location either call 911 or SoCalGas at 1-800-427-2200
  • Don't smoke, or light a match, candle or other flame.
  • Don't turn electrical appliances or lights on or off, operate motorized equipment or vehicles, or use any device that could cause a spark.