How it Works

The Arrearage Management Plan provides an opportunity for qualifying SoCalGas residential customers to have their eligible past due bills forgiven. Once enrolled, every time a current bill is paid in full and on time, SoCalGas will forgive 1/12 of the eligible debt. After 12 consecutive monthly natural gas bills are paid in full and on time, the full amount of the eligible debt will be forgiven (up to a maximum of $8,000 per enrollment period).

Qualifications 

  1. Must be a residential customer enrolled in the California Alternate Rates for Energy Program (CARE).
  2. Customer must have an active service account with SoCalGas for a six-month period before enrolling in the plan.
  3. Customer has a balance of $250 or greater in eligible past due natural gas bills, and some portion of the past due amount must be at least 90 days in arrears.

If you do not meet the requirements to participate in Past Due Bill Forgiveness, you may still be able to take advantage of one of our other assistance programs.


What happens if I miss a payment?

If a payment is missed, it will have to be paid in full along with the next immediate bill on time. You can miss up to two non-consecutive payments, as long as they are paid in full the following month. Missing two payments in a row will result in termination from Past Due Bill Forgiveness.

How to Enroll

Complete your application online and see if you qualify.

Frequently Asked Questions

 

The Arrearage Management Plan is a debt forgiveness payment plan option administered by SoCalGas under the auspices of the California Public Utilities Commission.

More Assistance Options

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