How to Maintain Your Natural Gas Lines
While SoCalGas is responsible for maintaining the natural gas lines that carry natural gas to the meter, if you’re a property owner, property manager, tenant and/or occupant, you're responsible for maintaining all customer-owned gas lines on your side of the meter.
Customer-owned natural gas lines include all piping that goes:
- From your natural gas meter to the appliances on your property.
- From a curbside natural gas meter to the home (when the meter is not right beside the home).
- From your meter underground to a building pool/spa heater barbecue or other natural gas appliances.
Not maintaining natural gas pipelines could result in problems from corrosion and leakage. To properly maintain your gas lines:
- Have them inspected periodically to identify unsafe conditions including corrosion (if the pipe is steel or other metal) and leaks.
- Repair any unsafe conditions immediately.
- A qualified professional such as a plumbing or heating contractor can assist you in finding inspecting and repairing your buried natural gas lines.
NOTE: If you own a master-metered natural gas line system the U.S. Department of Transportation requires you to notify your tenants of this information. You can do this by printing and posting the information on this page continuously in a common area frequented by your tenants.
Contact 811 Before You Dig
Stay safe and avoid costly repairs - contact 811 before you dig to have utility-owned lines marked.
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What to Do if You Suspect a Natural Gas Leak
If you smell a natural gas odor, hear the hissing sound of gas escaping or see other signs of a leak:
Immediately Evacuate the Area.
- Call SoCalGas at 1-800-427-2200 from a safe location.
- Call 911 promptly, from a safe location, if there is damage resulting in a natural gas leak that may endanger life, cause bodily harm or property damage.
- DO NOT smoke or light a match, candle or create any other flame.
- DO NOT turn electrical appliances or lights on or off, operate motorized equipment or vehicles, or use any device that could cause a spark.
- DO NOT attempt to control the leak or repair a damaged pipe or meter. Natural gas leaking from a plastic pipe can create static electricity that can ignite the natural gas.
Restoration of Service
For natural gas restoration services or questions about your SoCalGas account, please contact us.