Assistance Programs
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Emergency Disaster Relief
SoCalGas occasionally implements billing and credit policy changes to help ease the burden of customers impacted by certain events.
Need More Time to Pay?
Payment Extension
If you need extra time to pay your natural gas bill, we’re here to help. You can request an extension from My Account.
Level Pay Plan
Smooth out the ups and downs of your monthly gas bill by averaging annual gas consumption and costs over a 12-month period.
Other Assistance Programs
Accessibility
Community Outreach
Are you associated with a community- or faith-based organization and interested in building awareness of our customer assistance programs in the communities you serve? Get in touch.
Community Based Organizations Update
The California Public Utilities Commission (CPUC) recently issued a Decision (D. 22-04-037) which provides a framework to establish and operate a Community Based Organization (CBO) Case Management Pilot Program (Pilot). This Pilot is designed to operate in targeted California communities where, during the first year of the COVID-19 pandemic, electric bills were highest relative to the available resources of the community.
To support the efforts of this Pilot, the Investor Owned Utilities (IOUs), have developed a statewide map that tracks arrearages and disconnections, by Zip Codes, as well as identifies nearby CBOs who may able to help customers lower or eliminate their arrearages.
View the map
To learn more about this map, the Pilot, or the CPUC proceeding in general, visit cpuc.ca.gov.